Frequently Asked Questions
Everything you need to know about your Viasox experience.
What makes Viasox socks different from regular socks?
Viasox specializes in non-binding, moisture-wicking socks designed for maximum comfort. Our products feature a non-constrictive fit that is ideal for individuals with diabetes, edema, or anyone seeking a pressure-free experience without sacrificing style.
How long will it take for my order to arrive?
Standard shipping typically takes 3 to 7 business days within the United States and Canada. International shipping times vary depending on the destination, but usually range from 10 to 15 business days.
What is your return and exchange policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return your unworn items in their original packaging for a full refund or exchange.
How should I care for my Viasox to ensure they last?
To maintain the elasticity and softness of your socks, we recommend machine washing them on a cold, gentle cycle with similar colors and tumble drying on low heat. Avoid using bleach or fabric softeners.
Do you offer different sizes for different foot shapes?
Yes, we provide a comprehensive size guide on each product page. Our socks are engineered with extra stretch to accommodate various calf and foot widths comfortably.
Are your products suitable for people with sensitive skin?
Absolutely. We use high-quality, breathable materials and seamless toe constructions to minimize friction and irritation, making them perfect for those with sensitive skin or neuropathy.